General Terms and Conditions:

TERMS & CONDITIONS 

All seats to be paid for in advance on or before close of business hours 24 hours prior to departure.  
Unpaid reservations will be cancelled without further notice. 
A cancellation fee is payable on all cancellations. 
No refunds on cancellations less than 24 hours prior to travel. No refunds for passengers not showing up. 
All bank deposits must be confirmed by email: enquiries@langebergbus.co.za or by faxing of the deposit slip to the number 086 591 6931. 
Please be at the pick-up point 30 minutes before the time shown on the ticket. (It’s the responsibility of the passenger to be at the pick-up points at least 30 minutes before the scheduled pick-up / departure time. Should anyone fail to be at the designated point the bus might leave 15 minutes prior to the scheduled departure time with or without you. No refund will be awarded should anyone fail to be at the pick-up points.) 
Do not leave the bus without the consent of the driver.  
Please mark all luggage clearly for identification. 

Luggage Policy: 
• We do not transport any pets. 
• We do not transport bicycles. 
• We do not transport wheelchair passengers and or wheelchairs. 
• Total Luggage weight not more than 30 kg. 
• 1x Large Suitcase and one small suitcase or 2 two medium size suitcases plus small hand luggage will be allowed. 
No boxes, crates, perishables or goods only suitcases or bags. 
Two pieces of luggage per passenger. No pets. No smoke or alcohol. 
Do not leave your seat while the bus is in motion. LANGEBERG Mini – Bus Dienste is not responsible for any injury sustained. 
Although we take all care to ensure that our bus run on time, LANGEBERG Mini – Bus Dienste cannot be held responsible for any losses due to delays. 
Passenger transport is undertaken strictly according to permit stipulations. 
Tickets are not transferable. 
LANGEBERG Mini – Bus Dienste retain the right to demand identification. 
Right of identification is reserved.  

Right of Admission reserved. 
The purchase of the ticket is confirmation of acceptance of terms and conditions. 
Luggage of passengers is transported at own risk. Passengers must ensure that their luggage are adequately ensured. 
LANGEBERG Mini – Bus Dienste do not accept any responsibility for loss or damages to luggage. 

The Passenger(s) 

All seats to be paid in advance for 24 hours prior to departure.  
Reservations NOT PAID as set out above, will be cancelled by the system without further notice. Ensure that payment is made and the proof thereof is faxed and or confirmed by telephone on our a/h number 079 493 3838. Please note that a cancellation fee is payable on all cancellations. 

Refunds - We do not refund other than with coupon for you to use again, where cancellation fees are applicable as well. Cash refunds will be done under special circumstances, with a mail / letter send to us for refunding. All bank deposits must be confirmed with the applicable reference. Faxing the deposit slip to us with reference number will also be acceptable 

Please be at the pick-up point 30 minutes before the departure. 
Do not leave the bus without the driver’s consent.  
Please mark all luggage clearly for identification. 
No boxes, crates, perishables or goods, only suitcases or bags will be allowed. 
Two pieces of luggage per passenger. No pets. No smoking will be allowed on the bus and the use of alcohol will be allowed. 
Do not leave your seat while the bus is in motion. LANGEBERG mini -bus SERVICE is not responsible for any injury sustained. 
Although we take all care to ensure that our busses run on time, LANGEBERG Mini-bus DIENSTE cannot be held responsible for any losses due to delays. 
Passenger transport is undertaken according to permit stipulations. 
Tickets are not transferable. 
LANGEBERG Mini – Bus Dienste  retain the right to demand identification. 
Right of identification is reserved. 
The purchase of the ticket is a confirmation of acceptance of the terms and conditions. 
Luggage of passengers is transported at passengers own risk.  
LANGEBERG Mini-Bus Dienste do not accept any responsibility for loss or damages to luggage.  

 Route may be cancelled according to the discretion of the management. Alternative arrangements if available and or possible, will be made, or alternatively the amount paid, will refunded. 

 

Website Terms and Conditions of Use Relating to http://www.langebergbus.co.za/ 

These Terms and Conditions ("the Terms and Conditions") govern your ("the User") use of the Langeberg Mini-bus Dienste ("Provider") website located at the domain name (www.langebergbus.co.za) ("the Website"). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider. 

Electronic Communications 

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing. 

E-Commerce & Privacy 

The Website http://www.langebergbus.co.za/ sells bus tickets online.  The use of any product or service bought from this Website is at the purchaser's risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the service sold on the Website.  

The private information required for executing the orders placed through the e-commerce facility, namely the User's personal information and credit card details and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the embarking and dis-embarking details and contact phone number will be made known to our parties concerned. Credit card details are not kept by the Provider under any circumstances. 

The Provider cannot be held responsible for security breaches occurring on the User's electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device. 

Online Payment - MyGate Payment Gateway 

All online credit card payments are processed by the MyGate Internet Payment Gateway.  Card Holders may go to www.mygate.co.za to view MyGate security policy. 

Refund and Return Policy 

The provision of services is subject to availability. In cases of unavailability 

The Provider reserves the right to cancel an order for which payment has already been received.  This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider's standards.  Should the Provider exercise this right, the User will receive a full refund with no deductions. 

Any complaints regarding the standard and quality of the service or products bought by consumers through the e-commerce facility should be directed to the Marketing Manager, Shop 54B, Langeberg Mall, Louis Fourie Street, Mossel Bay 6520 or langebergbus1@telkomsa.net 

Updating of these Terms and Conditions 

Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User's obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User's continued use of this Website following the posting of changes or updates will be considered notice of the User's acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates. 

Copyright and Intellectual Property Rights 

Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other 3 rd party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs ("the Content"). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other 3 rd party owner of such rights ("the Owners"), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content. 

Limitation of liability 

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an "as is" basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof. 

Privacy:  casual surfing 

The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. Provider uses this information to determine use of the Website, and to improve Content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation. 

Choice of Law 

This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website. 

  

  

 Cancellation Policy 

  

  

 

Cancellation Policy:

Less than 2 hours from the station departure time 100% Cancellation Charges
Between 2 Hrs to 12 Hrs from the station departure time 100% Cancellation Charges
Between 12 Hrs to 24 Hrs from the station departure time 100% Cancellation Charges
Between 1 to 4 days before station departure time 50% Cancellation Charges
Between 4 to 7 days before station departure time 25% Cancellation Charges
Between 7 to 30 days before station departure time 0% Cancellation Charges

Wish you a Happy and Comfortable Journey

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